Tacoma WA 98402

Joseeastlos@yahoo.com

Objective: Customer Service

Current Position: Actively searching

Prior Experience: Employer: Comcast

Type of Position: Full Time

Job Title: Bilingual Representative/Tech Support

Work Performed: Communicated professionally with customers, technicians, and support personnel in reassuring telephony, computer, and video cable services are working properly. Using multiple computer programs to verify, repair, and analyze the quality of our services.

Employer: Dept of Social Security

Type of Position: Full Time

Job Title: Bilingual Representative

Work Performed: Helping customers process disability, retirement and SSI insurance benefits including social security cards. Using multiple computer programs to verify and award benefits.

Employer: City of Santa Ana

Job Title: Street Maintenance

Work Performed: Repair and maintain city streets including city lighting. I drove many vehicles including a backhoe, bucket and flatbed trucks. Oversee all traffic signs in the city and drove a street sweeper in according to city policy and codes.

ADDITIONAL SKILLS AND AWARDS.

Biligual English/Spanish languages

Customer Service Cerificate on Completion

EDUCATION:

Oregon State University Corvallis OR BA Degree

Wilson High School Los Angeles CA H.S. Deploma

Personal Preferences upon request

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